At Pearls & Poetry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.
Information We Collect:
- Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, and phone number.
- Payment Information: We securely collect payment details when you make a purchase on our website, including credit card information and billing address.
- Browsing Information: We may collect non-personal information such as your IP address, browser type, and device information to enhance your browsing experience and improve our website's functionality.
How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill your orders, communicate order status, and provide customer support.
- Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products, and send promotional offers tailored to your preferences.
- Marketing Communication: We may send you marketing communications via email or other channels to keep you informed about new products, promotions, and updates. You can opt-out of these communications at any time.
- Security and Fraud Prevention: We use your information to maintain the security of our website, detect and prevent fraud, and protect against unauthorized access.
Data Security:
- We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration.
- We use encryption technology to safeguard sensitive data such as payment information during transmission.
- We restrict access to your personal information to authorized personnel only, who are required to maintain the confidentiality of your data.
Third-Party Disclosure:
- We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to fulfill your orders (e.g., sharing shipping information with courier services).
Updates to Privacy Policy:
- We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. We encourage you to review this page regularly for any updates.
Contact Us:
- If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at contact@pearlsandpoetry.com.